Complexin

USE CASE  /  NEW SYSTEMS AND MERGERS

Hear from everyone a new system or a merger touches.

See how each side runs the work today, then ask again each month and see what moved.

COMPLEXIN ASKS
  1. 01What are you still doing the old way?
  2. 02Since the change, who do you go to when something gets stuck?
  3. 03The last time you went around the new system, what were you trying to get done?

Each Round opens with what changed.

EXAMPLE ONLY
SINCE THE LAST ROUND · 2 NEW THEMES · 3 HEARD BY MORE · 1 GONE QUIET
WHAT IS BEING DONE
DONEOne approver for each regionRegional managers
DOINGJobs waiting on parts shown in the new systemService lead
WAITINGOne price list for both sides, by the first of the monthFinance

Round 1Taken onAsked againRound 2 opens with what changed

Questions about new systems and mergers

How does it help after a merger?

Hear from both sides how the work runs today, on one map with each team in its own lane, then run the same Round each month and see what moved.

Can it show where people go around a new system?

Each workaround is kept in the person's words, each step on the map shows the system it runs in, and Ask counts how many work around it, by team.

How often can it ask again?

Once, or every week, fortnight, month or quarter. Each Round opens with what changed since the last and where each action stands.

Book a demo

Thirty minutes with us, on a process of yours. We show you the Plan, an interview and the Findings, and answer what you need to know before a first Round.

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