Complexin

USE CASES  /  PROCESS

Find the step where the work waits.

Every interview walks the last real case from the same start to the same finish. Complexin draws one map from everyone, and marks the steps that wait on somebody else, and for how long.

INTERVIEW IN PROGRESS

On the last close, what were you still waiting for on the final day?

Intercompany balances. Shared services confirm them, but only once someone chases.

Who chases them, and how do you find out they're done?

Example only.

What Complexin asks about

01

The last real case, start to finish

02

Every handoff, and what it waits on

03

The workaround nobody wrote down

What comes back

One process map, a fact behind every stepWaits, in people's own estimatesWhere it differs from the written process

Month-end at a made-up distributor, step by step.

Example only, for a made-up company
StepTeamWaitsTold by
Accruals postedFinanceSame day7 of 8
Intercompany balances confirmedShared services2 to 3 days6 of 8
Stock count signed offWarehouse1 to 2 days4 of 8
Reconciliations reviewedFinanceSame day7 of 8

WHERE IT WAITSIntercompany balances wait on shared services, who hear about the cut-off on the day.

Try it yourself

Talk to Complexin about your own week.

The interview your people would have, cut to two minutes. It asks, follows up on the real example, and emails you what it heard.

Start the interviewTwo minutes, about your own work

Also relevant

System rolloutsChange and restructures

Ask the people first. Then automate.

Book thirty minutes with us and see Complexin on a process of yours.

Book a demo Or try the two-minute interview →